I Forgot My Password. Now What? March 09, 2020 13:13 Just log out of the mobile app or web site and go back to the LOG IN screen. From there, click FORGOT PASSWORD, and we'll email you a link to change it. Related articles How Do I Cancel My Auto-Renewing Subscription? Only Seeing Old Messages? How Do I Completely Remove SaferKid from All Devices? How Do I Delete 3rd Party Apps from My Child's Phone? One of My Children Turned 18. How Do I Stop Monitoring an iPhone, iPod or iPad?